The Mac Support Store has opened on 7th Street near the F train, saving those of us with urgent Mac/Apple needs with trips into Manhattan. They’re located at
168 7th Street
2nd Floor
(between 1st St & 2nd Ave)
Brooklyn, NY 11215
(718) 312-8341
Here’s what they’ve got for sale;
In addition to sales, service and repair, they’ve been running a free lecture series – and here’s a link to their blog, MacBrklyn We’re saving the “Scottish play” jokes for later.
{ 4 comments… read them below or add one }
sorry, Jon, they did a terrible job with my imac. it kept crashing and had horizontal lines on the screen, it was under warranty and i took it to them 3x and it still didn’t work. their invoices said they replaced everything but the case but there was no improvement. apple finally sent me a replacement. maybe it wasn’t their fault but it took 7 weeks.
My experience was outstanding. Attentive service and they fixed my laptop in about a week. I would highly recommend them.
I work in Manhattan and took my mac into the local shop. They wanted almost 700 for the repair so i called the mac store in brooklyn and spoke to someone right away. My repair was FREE!! They said Apple had a program that covered the cost of repair for my issue and the repair was FREE!! Why didn’t the other place say that?? mac support store was honest and also did a great job with my repair. I’ve already recommended them to friends and will go back myself.
I’ve had issues with my Macbook for the last year or so.
A friend recommended I bring my Mac in because Apple had admitted a problem with Macbook hard drives after 3 years. Here’s the beauty – my friend knew it b/c he’s on the The Mac Support Store mailing list and they let everyone know that Apple covers the total repair cost.
Now I understand this brings the store business, but frankly they didn’t have to tell us. Considering I could have been charged for out of warranty repair, I’d say those are commendable standards.
I immediately backed up my Macbook and brought it in for repair. The staff was informed and the repair was done in 3 days. Glad to have you guys in Brooklyn and keep up the good work!